Doo Group Call Center Raided Amid Malaysian Crackdown

Malaysian police raided the Doo Group call center in Kuala Lumpur during a nationwide crackdown on financial scams. Authorities confirmed that several call centers were targeted as part of the large-scale operation. Authorities linked one of the raided sites to the Retail FX and CFDs brokerage.The incident has placed Doo Group under closer scrutiny as concerns about financial crime continue to rise in the country.

Malaysian Home Affairs Minister Datuk Seri Saifuddin Nasution Ismail revealed through local media that authorities have arrested 11,864 individuals this year in connection with 31,949 fraud cases, which together caused losses amounting to RM1.5 billion ($355 million). 

Meanwhile, multiple local news outlets reported that police targeted the Bangsar South commercial district earlier this week, detaining “hundreds of men and women” in a raid that involved at least seven police trucks transporting suspects for further questioning. Although it remains uncertain whether employees or contractors of the Doo Group call center were among those detained, the company confirmed that its operations remain unaffected. 

Doo Group Call Center Raided Amid Malaysian Crackdown

The Kuala Lumpur call center plays a vital role in handling client services for China and other Far Eastern markets through D Prime, formerly known as Doo Prime, the group’s offshore CFDs brokerage division. In addition, the group also runs licensed operations in Cyprus and the United Kingdom, ensuring a global presence across both offshore and regulated markets. Following the raid, Doo Group issued a statement stressing that it is fully cooperating with Malaysian authorities. 

However, the company assured its clients, partners, and stakeholders that all operations remain fully compliant with local regulations. Furthermore, Doo Group emphasized its commitment to transparency, integrity, and accountability, noting that it is providing authorities with all the necessary information to facilitate the investigation. 

The company expressed confidence that its strong governance practices will help resolve the matter quickly. While uncertainty persists regarding the specific individuals detained during the operation, Doo Group reiterated that client services continue without disruption. This development underscores Malaysia’s determination to intensify efforts against financial scams, while also placing increased scrutiny on businesses connected to international financial services.

Also, Stay Updated With The Latest Broker News.